Privacy policy

1. Data protection at a glance

General information

The information set out below provides a quick overview of how your personal data are used when you visit our website. Personal data are all data that can be used to identify you. For more detailed information on the topic of data protection, please read the privacy policy below.

Data collection on our website

Who is responsible for collecting data on this website?

The website operator is responsible for processing data on this website. Contact details can be found in the website’s legal notice.

How do we collect your data?

Some of your data are collected when you provide them to us. This may be, for example, data you enter on a contact form.
Other data are automatically collected by our IT systems when you visit the website. These are primarily technical data (e.g. internet browser, operating system, or the time a page was visited). This data are collected automatically when you visit our website.

What do we use your data for?

We process the data you provide on our contact form for the purpose of responding to your request. Some of the data are collected to help ensure that the website works properly. Other data may be used to analyse your user behaviour.

What are you rights with regard to your data?

You have the right to request information, at no charge, regarding the source, recipients, and purpose of your personal data that we have stored. You also have the right to have these data rectified, blocked, or erased. You can contact us at the address given in our legal notice at any time if you have any questions on this matter or the topic of data protection in general. You further have the right to lodge a complaint with a competent supervisory authority.

Analysis tools and third-party tools

Your browsing habits may be statistically evaluated when you visit our website, primarily using cookies and analysis programs. Analyses of your browsing habits are usually anonymous and cannot be used to identify you personally. You may object to this analysis or prevent it by not allowing the use of certain tools. Detailed information can be found in the privacy policy below. Ways to object are set out in this privacy policy.

2. General and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data with confidentiality and in accordance with statutory data protection regulations and this privacy policy.
A range of personal data are collected when you visit this website. Personal data are data that can be used to identify you. This privacy policy sets out which data we collect and what we use them for. It also explain how and for what purpose this is done.
We would like to point out that the transmission of data on the internet (e.g. communication by e-mail) may not be secure. It is not possible to ensure the complete protection of data against access by third parties.

Note on the controller

The controller responsible for data processing on this website is:
BELUCO med GmbH
Mühlfelder Straße 40b
82211 Herrsching am Ammersee
Telephone: +49 8152 909 34 06
E-mail: info@belucomed.com
Managing Director: Belinda Fritsche
Court of registration: Amtsgericht München HRB 235 610
VAT ID: DE313 731 953

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. name, e-mail address, etc.).

Withdrawal of your consent to data processing

Many data processing operations are only permitted if you provide your express consent. You may withdraw any consent you may have given at any time. Informal notification by e-mail is sufficient for this purpose. The lawfulness of the data processing carried out until you withdraw your consent is unaffected by this.

Right to lodge a complaint with a competent supervisory authority

In the event of an infringement of data protection regulations, data subjects have the right to lodge a complaint with a supervisory authority. The supervisory authority for data protection issues is the data protection commissioner in the federal state in which our company has its registered office, and, for the non-public area, the Bavarian Data Protection Authority (BayLDA) https://www.lda.bayern.de/de/index.html#.
A list of data protection commissioners and their contact details can be found by clicking the following link:
https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

Right to data portability

You have the right to receive or have a third party receive the data that we process automatically on the basis of your consent or for performance of a contract in a commonly used, machine-readable format. You also have the right to request the direct transmission of your data to another controller, where technically feasible.

Sie haben das Recht, Daten, die wir auf Grundlage Ihrer Einwilligung oder in Erfüllung eines Vertrags automatisiert verarbeiten, an sich oder an einen Dritten in einem gängigen, maschinenlesbaren Format aushändigen zu lassen. Sofern Sie die direkte Übertragung der Daten an einen anderen Verantwortlichen verlangen, erfolgt dies nur, soweit es technisch machbar ist.

SSL/TLS encryption

For security reasons and to ensure the secure transmission of confidential content, e.g. orders or enquiries you direct to us as the operator of this website, this website uses SSL/TLS encryption. You can recognise an encrypted connection by checking the address bar of your browser, which should contain “https://” instead of “http://” and a green padlock.
When SSL/TLS encryption is active, the data you transmit to us cannot be accessed by third parties.

Access, blocking, erasure

Under applicable statutory regulations, you have the right at any time and free of charge to obtain access to your personal data that we have stored, their source and recipients, the purpose of data processing, and, as applicable, the right to rectify, block, or erase these data. You can contact us at the address given in our legal notice at any time if you have any questions on this matter or the topic of personal data in general.

Objection to marketing e-mails

We hereby object to the use of the contact details published in our legal notice for the purpose of sending marketing and information materials that have not been expressly requested. The operators of this website reserve the right to take legal action in the event that unsolicited marketing information, e.g. through the use of spam e-mail, is received.

3. Data collection on our website

Cookies

This website uses cookies in some instances. Cookies do not harm your computer and do not contain any viruses. They are used to make our website more user-friendly, effective, and safe. Cookies are small text files that are placed on your computer and saved in your browser.
The majority of cookie we use as known as session cookies, which are automatically deleted when you leave our website. Other cookies remain saved on your device until you delete them. These cookies allow us to recognise you the next time you visit our website.
You can configure your browser to inform you when a cookie is set and only permit cookies on a one-off basis, accept cookies in specific cases, generally prevent their use, or activate automatic deletion of cookies when you close your browser. If you deactivate cookies, however, you may not be able to use the full functionality of this website.
Cookies that are required for the purpose of electronic communication or to provide certain required functions (e.g. shopping cart functionality) are saved on the basis of Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error-free and optimised provision of its services. If other cookies (e.g. cookies for analysis of your browsing habits) are stored, they are addressed separately in this privacy policy.

Server logs

The website provider automatically collects and stores information in server log files that are transmitted to us automatically by your browser. This information includes:

  • Browser type/version
  • Operating system
  • Referrer URL
  • Host name of the computer used for access
  • Server request time
  • IP address

This data are not combined with any other data sources.
The basis for data processing is Article 6(1)(b) of the GDPR, which permits the processing of data for the performance of a contract or to take steps prior to entering into a contract.

Contact form

If you send us a request using our contact form, we will save the data you provide on the contact form, including your contact details, for the purpose of responding to the request and any follow-up queries. We will not disclose these data to anyone else without your consent.
The data entered on the contact form are thus processed exclusively on the basis of your consent (Article 6(1)(a) of the GDPR). You may withdraw this consent at any time. Informal notification by e-mail is sufficient for this purpose. The lawfulness of the data processing carried out until you withdraw your consent is unaffected by this.
We retain the data you enter on the contact form until you request their erasure, withdraw your consent for them to be stored, or the purpose of storing the data no longer applies (e.g. after your query has been fully resolved). Mandatory statutory regulations – in particular retention periods – are unaffected by this.

Registration on this website

You may register on this website to use additional functions that are provided. We only use the data you enter to enable your use of the service for which you have registered. Mandatory data that are requested during the registration process must be provided in full. If they are not, we will not register you.
In the event of important changes, e.g. to the scope of an offer or where technically necessary, we will use the e-mail address you provide during registration to notify you of these changes.
The data entered during registration are processed on the basis of your consent (Article 6(1)(a) of the GDPR). You may withdraw your consent at any time. Informal notification by e-mail is sufficient for this purpose. The lawfulness of the data processing carried out until you withdraw your consent is unaffected by this.
We store the data collected during the registration process for as long as you remain registered on our website and then erase them. Statutory retention periods are unaffected by this.

4. Analysis tools and marketing

Google Analytics

This website uses functions provided by the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses cookies, text files that are saved on your computer to help the website analyse how visitors use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the USA.
Google Analytics cookies are stored on the basis of Article 6(1)(f) of the GDRP. The website operator has a legitimate interest in analysing user behaviour for the purpose of optimising both its website and its marketing activities.

IP anonymisation

We have activated the IP anonymisation function on this website. This means that Google will truncate your IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area prior to transmission to the USA. Only in exceptional cases will the full IP address be sent to and truncated by Google servers in the USA. On behalf of the website provider, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google.

Browser plugin

You may prevent cookies from being saved by selecting the appropriate settings in your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. You can also prevent Google’s collection and use of the data (including your IP address) generated by the cookie by downloading and installing the browser plugin available at https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to data collection

You can object to Google Analytics’ collection of your data by clicking the following link. This places an opt-out cookie on your computer that prevents your data from being collected in the future when visiting this website. Deactivate Google Analytics.
More information on how Google Analytics handles user data can be found in the Google privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Contract data processing

We have concluded an agreement on contract data processing with Google and fully implement the strict requirements stipulated by the German data protection authorities when using Google Analytics.

Demographics in Google Analytics

This website uses the “Demographics” function in Google Analytics. This enables the creation of reports containing information on the ages, genders, and interests of website visitors. The data are derived from Google’s interest-based advertising and visitor data from third-party providers. None of these data can be associated with a specific person. You can deactivate this function at any time by going to the display settings in your Google account, or generally prohibit the collection of your data by Google Analytics as set out in the section entitled “Objection to data collection”.

Google Analytics Remarketing

Our websites use the functions of Google Analytics Remarketing combined with the cross-device functions of Google AdWords and Google DoubleClick. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
This function allows marketing audiences created with Google Analytics Remarketing to be associated with the cross-device functions of Google AdWords and Google DoubleClick. This makes it possible to show the interest-based, personalised advertising that has been tailored to your usage and browsing habits on one device (e.g. mobile phone) on one of your other devices (e.g. tablet or PC).
If you have provided the relevant consent, Google will associate your web and app browser histories with your Google account for this purpose. This makes it possible to display the same personalised advertising on all devices on which you log in using your Google account.
To support this function, Google Analytics collects the Google-authenticated IDs of users who are temporarily associated with our Google Analytics data to define and create audiences for cross-device advertising.
You can object to cross-device remarketing/targeting by deactivating personalised advertising in your Google account; click on the following link to do so: https://www.google.com/settings/ads/onweb/.
The data collected are only associated with your Google account on the basis of your consent, which you can provide to Google or withdrawn (Article 6(1)(a) of the GDPR). In the event of data collection that is not associated with your Google account (e.g. because you do not have a Google account or have objected to this association), data collection is based on Article 6(1)(f) of the GDPR. As the operator of this website, our legitimate interest is in the anonymised analysis of website visitors for marketing purposes.
More information and data protection regulations can be found in Google’s privacy policy at: https://www.google.com/policies/technologies/ads/.

5. Plugins and tools

Google web fonts

To ensure the uniform display of fonts, this website uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.
To do so, your browser needs to establish a connection to Google’s servers. This tells Google that our website was accessed using your IP address. Google web fonts are used in the interest of displaying our website in a uniform and attractive manner. This represents a legitimate interest as set out in Article 6(1)(f) of the GDPR.
Your computer will use a standard font if your browser does not support web fonts.
More information on Google web fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://www.google.com/policies/privacy/.

Google Maps

This page uses the Google Maps service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use Google Maps, it is necessary to store your IP address. As a rule, this data will be transmitted to and saved on a Google server in the USA. The provider of this website has no influence over this data transmission.
We use Google Maps in the interest of increasing the attractiveness of our websites and making it easier to find the locations indicated by us on the website. This represents a legitimate interest as set out in Article 6(1)(f) of the GDPR.
More information on how Google handles user data can be found in Google’s privacy policy: https://www.google.de/intl/de/policies/privacy/.